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AireSpring Team
Senior Vice President
Daniel Lonstein
daniel@airespring.com

818.786.8990 x 228
Fax: 818.786.9225





 

Vice President Agent Sales
Lanny Eule
lanny@airespring.com

888.389.2899 x 229
Sales Support Representative
Nancy Estrada
salessupport@airespring.com
nancy.estrada@airespring.com
818.786.8990 x 228
Fax: 818.786.9225
Loop Quote and Online Customer Status
Log on to Agent S.T.A.R. with your password at:
www.agents.airespring.com
Note: if you need a logon to the Agent S.T.A.R
           website  click here and submit your          
           request.
Dedicated Service Escalation List
Right click to save to desktop .pdf


Dedicated Account Agent Support
800.825.1500 x 269

Dedicated Account Trouble
Ticket Reporting

888.288.5010 Opt.1 Opt.1
Secondary backup center for
Trouble Reporting

If you are not getting a response by calling: 915.546.6005
Switched Account Support
Hours of Operation: 24 hours/7 days
agentsupport@airespring.com
888.899.2789 x 221
Residential Customer Support
888.356.0706
Business Customer Support
888.320.7075
Switched Accounts Premier Support
800.825.1055

Second Level Support
Vice President Customer Support

David Lonstein
818.786.8990 x 226
Order Submission
You may submit order in one of 3 ways:
1. Signed paperwork Faxed to 888.899.2928
2. Direct order entry into Agent S.T.A.R.
     (followed with a fax with customer signature or
     Third Party Verification ID)
3. E-mail image of the signed order and     paperwork to the following:
    Switched:  orders@airespring.com     
    Dedicated: T1orders@airespring.com
Credit Department Inquiries
9 a.m.- 6 p.m. PST
Lora Garrison
888.389.2899 x 246
CMS Agent and Opportunity Support 800.233.8258  Fax: 619.544.0900
Agent  Support Team
Garrett Foster x104
Jessica (Gijon) Sordelet x107
Cory Evans x111

Wireless Services
Linda Fortuna x129

Chris Smith x103
David Tacla x127
wireless.support@cmstelcom.com

Conferencing Services
Gene Foster x105
Garrett Foster x104
Jessica (Gijon) Sordelet x107

Director of IT and Mobility
Michelle Treske x 117



Quotes, Paperwork & Order Processing
To request a quote:
Click here

To request paperwork send to:
paperwork@cmstelcom.com

To submit orders, send to:
orders@cmstelcom.com
Or fax to: 888.800.2338

 


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