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Reset to Factory Default Procedure

Force Reload can force the MB5000 back to default network configuration values, delete
current software in MB5000 and download new software into MB5000. This procedure may be required when the password of administrator is forgotten or the current MB5000 software is missing or corrupted.

How to do Force Reload in MB5000
Warning:
If you press and hold the RELOAD button for more than 15 seconds immediately after the MB5000 is powered on or reset, the MB5000 will enter into Force Reload Procedure. The software in the MB5000 will be erased. You will have to download software into MB5000 to make it work again. Please follow the below steps carefully. Any mistake may cause the force reload procedure to fail and MB5000 won't work.
 
  1. Prepare your TFTP server. TFTP server is a computer with TFTP server software
    running. TFTP server can be freely downloaded from www.solarwinds.net. You can
    also search other TFTP servers from the Internet if you like.
  2. To download the MB5000 Software, you will need an Ethernet connection to the
    computer on which the TFTP server resides. This can be any computer on the LAN,
    or connected to the MB5000’s “LAN” port with a “crossover” Ethernet cable.
  3. After a force reload, MB5000's IP will be set to 172.16.0.1 by default, and MB5000 will
    login the TFTP server with IP address “172.16.0.2” to download software named
    “firmware.bin” by default. So please change the IP address of TFTP server to
    172.16.0.2, and change the MB5000 software name to firmware.bin, put it in the
    directory of TFTP server root.
  4. After finishing this preparation, power on the MB5000.
  5. Press the RESET button.
  6. Press and hold the RELOAD button for about 10 seconds immediately after you press
    and release the RESET button until the POWER LED turns amber and the WWAN
    LED turns off. Result: The MB5000 deletes the current MB5000 software and
    Configuration files. Then MB5000 will download the software you have prepared in
    the step 3. Observe the TFTP display and you should see downloading activity begin
    after a few seconds.
  7. After finished this procedure, MB5000 will boot automatically. and you can see the
    POWER LED turns amber and blinks
  8. MB5000 will be configured to the factory default value.
If you fail to finish the procedure, please check your TFTP server configurations and the
connection between the TFTP server and MB5000. Repeat the upper process again from the
Application Notes beginning till the procedure is finished successfully.

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