|General Shipping Information
For us to ship an order same-day, the order must be received by 3pm PST (Pacific Standard Time). Most
in stock orders ship same-day. Same-day shipping on direct ship items depends on the manufacturer's
availability; however, the items will usually ship within 24-48 hours. BlackBerry BES licensing sales are restricted to the U.S., if an international purchase is made the license must be registered to a U.S. based company.
Our shipping department operates Monday through Friday, except on holidays observed by UPS.
UPS can only ship to street addresses - no PO boxes - within the 50 US States, Canada, Puerto Rico, and the US Virgin Islands.
Our cutoff time for same-day shipping is 12pm PST (Monday - Friday) for in stock items.
All orders placed Friday after the 12pm PST cutoff time or on Saturday / Sunday / Holidays will ship on the following business day.
If there are any problems with your order (i.e. incompatible or out of stock products, trouble with your shipping address, etc) you will be contacted promptly by both phone and email, so please double check that the contact information you provide is accurate!
Shipping Methods and Charges
For items shipping from our location, we offer:
UPS Ground 1-5 Business Days
2 Day Air 2 Business Days, typically by the end of the day
Next Day 1 Business Day, typically by 10:30 a.m.
For all services, a "day" is a normal business day, not a weekend or holiday. Overnight orders shipped on Friday will arrive Monday. Second day orders shipped on Thursday will arrive Monday.
We typically send out email tracking numbers by 5pm PST the day your item ships.
For direct shipped items, tracking numbers may not be available until 24 hours after the item ships.
If you would like to request a particular delivery time or date, please contact us before placing your order. Please note that special requests, including evening delivery, may require additional charges and may delay your delivery.
Any refused shipments will be subject to an automatic 20% restocking fee.
CMS Return Policy